Shipping Information
Custom IKEA™ fronts handcrafted to your exact specifications and delivered to your doorstep, anywhere in the USA or Canada. Offshore shipping is also available to Hawaii, Alaska, Puerto Rico and Guam.
- Each item in your project is built-to-order and then individually wrapped and crated for delivery to your doorstep.
- Unless otherwise stated beforehand, projects are shipped within two weeks from the date your deposit arrives at our office.
- You will receive a UPS tracking number when your project is shipped.
- Your exact delivery date will vary based on your location and the time of year.
Damaged Shipments
Nothing is more important to us than your satisfaction, which is why we pride ourselves on ensuring your custom cabinet fronts arrive in pristine condition. Unfortunately, mistakes happen and shipments can occasionally be delayed, go missing or arrive damaged.
Please inspect your order thoroughly within 48 hours* of delivery for any potential damages or missing pieces.
In the unlikely event that your order is missing items or arrives in less-than-perfect condition, please note the damages directly on the BOL with as much detail as possible and contact us ASAP to file a freight claim. Be sure to include the following documentation, which is required for processing:
- A copy of the BOL
- Detailed notes on any damages
- Photos of all shipping crates and packaging
- Photos of any damaged items
Finally, be sure to save all of the packing material as the shipper may require this as evidence during the claim process.
* Freight claims reported to Dendra Doors® outside of the 48-hour delivery window are void.
Shipping Information
Custom IKEA™ fronts handcrafted to your exact specifications and delivered to your doorstep, anywhere in the USA or Canada. Offshore shipping is also available to Hawaii, Alaska, Puerto Rico and Guam.
Damaged Shipments
Nothing is more important to us than your satisfaction, which is why we pride ourselves on ensuring your custom cabinet fronts arrive in pristine condition. Unfortunately, mistakes happen and shipments can occasionally be delayed, go missing or arrive damaged.
Please inspect your order thoroughly within 48 hours* of delivery for any potential damages or missing pieces.
In the unlikely event that your order is missing items or arrives in less-than-perfect condition, please note the damages directly on the BOL with as much detail as possible and contact us ASAP to file a freight claim. Be sure to include the following documentation, which is required for processing:
- A copy of the BOL
- Detailed notes on any damages
- Photos of all shipping crates and packaging
- Photos of any damaged items
Finally, be sure to save all of the packing material as the shipper may require this as evidence during the claim process.
* Freight claims reported to Dendra Doors® outside of the 48-hour delivery window are void.
